The Human Reality of AI

What does it mean to be in Communications right now?

A 40-week research study on AI, the craft of language, and how the work is fundamentally shifting.

See how you can help

Or email me directly at neha@whenworkchanges.com

The Project

The human reality
behind the headlines.

Generative AI isn't just another shift in communications. It is absorbing the specific tasks that communications professionals have spent their careers mastering.

Whether they are frustrated by it, intrigued by it, or leading the rollout in their own teams, AI is changing the communications craft in ways that go deeper than tools and workflows.

I am conducting a 40-week research project in New Zealand to understand what that actually feels like. How mid-career communications professionals are experiencing this change, and what it is doing to how they see themselves and their work.

Neha Bhardwaj
Neha Bhardwaj Practitioner-Researcher
AcademyEX, Aotearoa
Why I'm researching this

Building better systems
starts with listening.

I'm Neha Bhardwaj. For the last 20 years, I've worked in HR and organisational change. I've sat on the organisational side of restructures and seen that the hardest part of a transition is rarely the new technology. It's how people make sense of themselves when their work changes.

I am doing this research because I believe that to build better, more human support systems for the future of work, we have to listen to the practitioners living through it right now.

See how you can help

Or email me directly at neha@whenworkchanges.com